Holliston, MA · Middlesex County
24/7 Emergency Line · (508) 446-9244
Water pooled across the floor of a living room with a sofa and houseplants
24/7 Emergency Dispatch

Water Damage Restoration in Holliston, MA

Water damage restoration is the work of removing water, drying the structure, cleaning what was affected and repairing what cannot be saved. We dispatch emergency water, flood and mold crews to Holliston and nearby MetroWest towns, day or night.

  • Licensed and insured
  • Scope and price explained before work starts
  • Serving Holliston and nearby towns

Holliston at a glance

Emergency line24/7
LocationHolliston, MA 01746
CountyMiddlesex County
Nearby towns served5
Licensed and insured
Scope and price explained first
24/7 emergency dispatch
Serving Holliston and nearby towns

Active water, flood or mold damage?

The emergency line is answered 24 hours a day, every day of the year.

☎ Call (508) 446-9244
Restoration services

What we handle in Holliston

Each service page explains the work, the signs to look for and what affects the price, so you know what to expect before you call.

Two workers kneeling on a subfloor to install new flooring

Water Damage Repair

Rebuilding drywall, insulation, flooring and paint after the structure is dry. Learn how water damage repair is scoped.

Crew in white protective suits and boots cleaning floodwater outside a house

Flood Damage Restoration

Storm runoff, brook overflow and sewage backup need extra care. Our flood damage restoration crews work to contaminated-water rules.

Technician with a blue extraction hose and air movers working in a living room

Emergency Water Removal

Burst pipes, failed sump pumps and standing water. See how emergency water removal works.

Flooded basement with exposed wall studs and a sofa standing in water

Water Mitigation

Moisture mapping and structural drying that start in the first 72 hours. Read about water mitigation.

Dehumidifier and two air movers drying carpet in an empty room

Water Damage Cleanup

Sorting, removing and sanitizing wet materials by water category. Details on water damage cleanup.

Worker in a protective suit and respirator treating a moldy wall with a pole sprayer

Mold Remediation

Finding the moisture source, containing the area and removing growth. See mold remediation steps.

Why Holliston calls us

What the dispatch line does for you

1

Answered 24/7

A real person takes the call at night, on weekends and on holidays.

2

Scope first

Scope and price are explained before work starts, in plain language.

3

Documented work

Photos and moisture readings your insurer can review.

4

Local coverage

One line for Holliston, Milford, Ashland, Hopkinton, Medway and Sherborn.

Our process

From first call to restored

  1. 1

    Call dispatch

    Describe the water, the source and what has been affected.

  2. 2

    Assessment

    Moisture readings and a written scope before work begins.

  3. 3

    Mitigation

    Extraction, drying or containment starts on the day when crews are available.

  4. 4

    Restoration

    Repairs bring the room back to its pre-loss condition.

Water damage in Holliston: what actually causes it

Most water damage calls in this area come from a short list of causes. Winter pipe bursts, failed washing machine and dishwasher lines, water heater leaks, roof leaks and storm water entering basements account for the large majority.

Holliston adds a few of its own. The Town of Holliston's 2024 Hazard Mitigation Plan maps flood zones along Beaver Brook and Hopping Brook, at Lake Winthrop, and along Chicken Brook and Bogastow Brook. It records significant flooding in a residential area when the Houghton's Pond dam backed up in October 2005, and it notes that Washington Street near number 1929 floods in large storms.

If you live near any of these, check your address on the FEMA Flood Map Service Center, and ask your insurer what your policy covers before the next storm.

The weather matters too. Nearby NOAA stations average about 43 to 48 inches of precipitation a year, and the Massachusetts coastal zone program places nor'easter season between October and April. Snow that melts quickly adds water against foundations, and the town's own plan flags it as a flood risk.

Signs you should call now

  • Standing water on any floor, or water coming through a ceiling
  • A burst or leaking pipe you cannot shut off
  • A sump pump that stopped during a storm
  • Sewage or a gray, cloudy liquid backing up from a drain
  • Wet drywall, bubbling paint or a ceiling that bows downward
  • A musty smell that grows after a leak that seemed to dry

If any of these describe your home, call (508) 446-9244 instead of waiting for it to dry on its own. The Massachusetts Department of Public Health advises drying wet areas within 24 hours if possible, since damp materials give mold what it needs soon after.

What to do while you wait for the crew

Stop the water

Close the fixture shutoff or the main water valve. A burst pipe will keep running until the supply is closed.

Be careful with electricity

Turn off power to wet areas only when the panel is dry and easy to reach. Otherwise call your utility or 911.

Lift and protect

Move valuables, paper and electronics to a dry room. Prop furniture legs on foil or blocks.

Photograph everything

Take photos before cleanup. They help the claim and show the crew what happened.

Where we work around Holliston

The service area covers Holliston, MA 01746 and the nearby towns of Milford (01757), Ashland (01721), Hopkinton (01748), Medway (02053) and Sherborn (01770). Each town has its own page with local conditions and ZIP coverage.

Homeowners near Lake Winthrop and Stoddard Park, along Washington Street and Route 126, and in the older villages of Braggville and Metcalf can reach the same emergency line as everyone else.

What affects the cost of a water damage job

We explain scope and price before work starts, because no two losses are the same. These five factors move the total the most:

  • Water category: clean, gray or contaminated
  • Affected square footage and number of rooms
  • Materials involved, from carpet to plaster to hardwood
  • Days of drying and equipment needed
  • Rebuild scope once the structure is dry
Insurance claims

Documentation your adjuster can use

Records for the claim

Sudden and accidental water damage is often covered by a homeowners policy, while gradual leaks and neglect often are not. Flood damage is usually excluded and needs separate flood coverage. Read your policy or ask your insurer, because wording differs.

We keep photos, moisture readings and a written scope for each job so the file is ready when your adjuster asks. We cannot promise how a claim is decided.

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Where we work

Service areas near Holliston

Frequently asked questions

How fast can you get to Holliston?

The line is open 24/7 and same-day response is offered when a crew is available. We do not promise a specific arrival time, because it depends on the call volume and your location.

What should I do first when water is spreading?

Shut off the source when you safely can, raise valuables off the floor and keep children and pets clear of the water. Leave the panel alone unless it is dry and easy to reach. Then call (508) 446-9244.

Does homeowners insurance cover water damage?

Sudden and accidental water damage is often covered, while gradual leaks and flood damage often are not. The state insurance division notes that flood is excluded from standard policies. Check your policy or ask your insurer.

How much does water damage restoration cost?

It depends on the water category, the square footage, the materials, the drying days and the rebuild scope. We explain scope and price before work starts. Large losses are assessed on site.

Do you handle large losses and insurance assessments?

Yes. We keep photos, readings and a written scope for each job so your adjuster has the documents. We do not promise a claim outcome.

Is water damage restoration the same as basement waterproofing?

No. We dry and repair what water damaged. Waterproofing or foundation work is a separate trade, and we say so honestly if that is what your basement needs.

Which towns do you serve?

Holliston, plus Milford, Ashland, Hopkinton, Medway and Sherborn. Each has its own page on this site.

Can I get a price over the phone?

Not an exact one, because the loss has to be seen and measured. Call (508) 446-9244, describe what happened, and scope and price are explained before work starts.

Damage spreading right now?

Call the 24/7 emergency line. Scope and price are explained before work starts.

☎ Call (508) 446-9244

Our coverage area around Holliston, MA

The map shows Holliston and the surrounding MetroWest towns we serve, including Milford, Ashland, Hopkinton, Medway and Sherborn.

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